Automate your IT support tickets with AI
Give your AI the right knowledge and tools and everything runs by itself. Every resolved ticket makes your knowledge base stronger. The more knowledge, the more tickets get resolved automatically.
Ticket arrives
"VPN stopped working"
Knowledge searched
92% match found
Auto-resolved
Solution sent
Knowledge grows
New article created
How it works
What happens when a ticket comes in
Every ticket gets classified automatically
As soon as a ticket comes in, AI determines the category, priority, and the right team. No more manual sorting. No more misrouted tickets. At the right person within seconds.
< 5 sec
average classification time
Every solution becomes reusable knowledge
After every successful resolution, the system automatically creates a knowledge article. Your staff can add their own expertise. The more knowledge, the more tickets get resolved automatically.
Continuous
knowledge base grows with every ticket
Shadow mode: let AI watch along without risk
Start with shadow mode. The AI analyzes every ticket and shows what it would do, but changes nothing. You decide when to go live. Per agent, per tool, at your pace.
100%
control over what AI does and does not do
Get started fast
Connect your ITSM/ESM and you're done
Enter your credentials, activate shadow mode, and AI starts analyzing your tickets immediately. No implementation project, no consultants, no weeks of waiting.
Supported platforms
+ custom integrations via webhook
40%
faster resolution times
24/7
tickets are always processed
0
additional FTE needed
Pricing
Simple and transparent
- Unlimited tickets
- Unlimited AI agents
- Many ITSM integrations
- Knowledge base automation
- Shadow mode
No credit card required to start
Frequently asked questions
Full access to everything, no credit card needed. After 30 days, subscribe to keep access.
Freshservice, ServiceNow, TOPdesk, Zendesk, Jira Service Management, and Halo PSA. Custom integrations via webhook.
Most teams are up and running in under 15 minutes. Connect your ITSM, and the AI agents start processing tickets immediately.
Only when you want it to. Shadow mode lets you review every AI decision before going live. You control which agents and tools are active.
All data is encrypted and isolated per organization. Personal information is automatically detected and masked before storage. Your ITSM credentials are stored in an encrypted vault.
Yes. Each agent has configurable instructions, trigger conditions, and confidence thresholds. You can write behavior rules in plain English.
No. You can cancel monthly with 30 days notice. No long-term contract, no obligations.
After cancellation, all your data is permanently deleted within 30 days. No vendor lock-in, no hidden costs.
Start with the 30-day free trial. No credit card needed. If you don't like it, just stop. Your account and data will be automatically deleted.
Ready to put your IT service desk on autopilot?
Put your team's knowledge into AI agents and let tickets resolve themselves.